We always offer a 100-day return policy.
How to make a return:
Register your return at https://www.missmary.com/return-order. To register a return, enter your order number and the email address you used when placing the order. Then select the items you wish to return and state the reason for the return for each item. Please note: This portal is intended for returns only. If your complaint concerns a faulty, damaged or incorrect item, please contact our customer service team.
Once your return has been registered, you will receive a unique code and the return address. Write the code on a piece of paper and place it inside the parcel. We need the code to identify your return and process your refund.
Pack the item(s) in their original packaging or in another suitable package.
Post the parcel as standard post using stamps. Please note that tracked returns cannot be delivered to our returns address, so please do not use this service.
Postage costs for returns are the customer’s responsibility.
A refund will be issued via the same payment method used for the original purchase once we have received and inspected the returned items. Please allow up to two weeks for your return to be processed.