When buying from Miss Mary, you always have the right to return your items within 100 days.
In the case of replacement or return, send the goods in the same condition that they arrived. Always complete the enclosed return slip. The goods can be returned in the same bag in which they were delivered. Do not forget to pay the postage. If you don't have the bag, you are welcome to use a simple unpadded envelope. Please do not forget to include the return note. If you no longer have the return note, please attach a note with the order number, your name and address so that we can find you in our system.
Please note that we cannot handle exchanges. Instead, please send the item/s back and place a separate order on our homepage for the item/s you want.
Return address for customers in Australia:
DAI
Attn: Miss Mary of Sweden
P.O. Box 535
Braeside VIC 3195
Australia
Return address for customers in Canada:
Asendia USA
Attn: Miss Mary Returns
55 Howard Ave
Des Plaines, IL 60018
USA
Return address for customers in Europe:
Miss Mary of Sweden
Postbus 9710
5602 LS Eindhoven
Netherlands
Return address for customers in New Zealand:
DAI
Attn: Miss Mary of Sweden
P.O. Box 535
Braeside VIC 3195
Australia
Return address for customers in the USA:
Asendia USA
Attn: Miss Mary Returns
55 Howard Ave
Des Plaines, IL 60018
USA
Return address for customers in the UK:
C/O B2C Europe
Slough Trading Estate
216/217 Bedford Avenue
Slough
SL1 4RY
UK
Return address for customers in Switzerland:
Poste CH SA
Services Logistiques LS26.1 - Claude Schouller
Office d'échange
Voie-des-Traz 18-20
1211 Genève 5
If you have chosen invoice payment (handled by Klarna bank), the amount for your return will be credited to your invoice. You can report the return to Klarna so that your invoice will be put on hold until we have had time to register your return. Report a return to Klarna here.
It may take about 2 weeks after you dispatched the return until we have registered it and completed the crediting. You will receive a confirmation via email when it is done.
Find our return policy here.